Privacy Policy

At Easy Glucose Monitoring ("we," "us," "our," or "ECM"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or use our website (easyglucosemonitor.com) and eligibility checker services.

1. Information We Collect

We collect information you voluntarily provide to us when using our eligibility checker tool or contact forms, which may include:

• Personal Contact Information: First name, last name, phone number, email address, and state of residence.
• Health-Related Information: Diagnostic status (Type 1 or Type 2 Diabetes) and treatment status (insulin use or daily testing frequency) necessary to assess potential insurance coverage.

2. How We Use Your Information

We use the collected information for the following business purposes:

• To evaluate your eligibility for a Continuous Glucose Monitor (CGM) under insurance (Medicare, Medicaid, or private plan) guidelines.
• To connect you with certified medical equipment suppliers or licensed healthcare professionals who can process your medical prescription and facilitate your monitor shipment.
• To contact you regarding your eligibility status via phone call, text message, or email.
• To respond to customer support inquiries and improve our website experience.

3. Information Sharing and Disclosure

In order to provide our matching service, we share your information with trusted partners, including:

• Certified CGM Distributors & Partners: We share your contact and medical answers with authorized suppliers who coordinate prescription details with your doctor and ship the devices.
• Legal Obligations: We may share information to comply with applicable laws, respond to a subpoena, or protect our rights.

We do not sell, rent, or trade your medical or contact details to third parties for marketing unrelated to glucose monitoring equipment.

Payments. If you buy products from our online store, your payment is handled by Stripe, Inc. Stripe collects your card details, billing and shipping address, email and phone number directly on its secure checkout page; we receive only the information needed to fulfil your order (name, contact details, shipping address and the items purchased). Stripe's handling of your data is described in its own privacy policy at stripe.com/privacy.

4. Telephone Consumer Protection Act (TCPA) Compliance

By submitting your phone number through our forms, you provide your express written consent to be contacted by Easy Glucose Monitoring or its partners regarding CGM eligibility. These contacts may be made using automated telephone dialing systems, artificial/pre-recorded voices, or text messages. Consent is not a condition of purchasing any goods or services.

To revoke consent or opt out of receiving messages, please follow the opt-out instructions inside the communications or email us at support@easyglucosemonitor.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, loss, or alteration. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page indicates when the latest modifications went into effect.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Easy Glucose Monitoring
Email: support@easyglucosemonitor.com
Phone: (713) 949-2900